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Applied AI, in production

AI that does the work — not just the demo

We deploy AI where it has an owner, a baseline and a number attached: support contacts deflected, documents processed, hours returned to a lean team. Grounded in your data, evaluated before launch, measured after.

Typical AI deployment results

52%
Average first-line ticket deflection
8×
Faster document processing
< 900ms
Median assistant response
100%
Interactions logged and auditable

Figures reflect results across CodeCafe deployments. Your baseline is measured before launch so the improvement is attributable.

Capabilities

Seven ways we put AI to work

Each is a production pattern we have shipped — not a research project. Most go live inside eight to twelve weeks.

AI Chatbots

Conversational assistants on your website, WhatsApp and Messenger, grounded in your documentation, catalogue and order history — answering from your data rather than improvising.

  • Retrieval over your own content
  • Multilingual, including Bangla
  • Clean handover with full context

AI Customer Support

Triage, draft and resolve inbound tickets across email, chat and social, with confidence thresholds that decide when a human steps in.

  • Intent and sentiment routing
  • Draft replies for agent approval
  • Deflection reporting per channel

AI Sales Assistants

Qualify inbound leads, answer product questions and book meetings around the clock, writing every interaction back to your CRM.

  • Lead scoring on live signals
  • Automatic CRM enrichment
  • Meeting booking in-conversation

Workflow Automation

Document-heavy back-office work — invoices, KYC packs, claims, purchase orders — read, validated and routed without a manual queue.

  • OCR and structured extraction
  • Validation against your rules
  • Exception queue for humans

AI Content & Marketing

AI-assisted drafting of product descriptions, social captions, ad variations and email campaigns — always edited by our studio before publishing.

  • On-brand drafting at scale
  • Ad and caption variations
  • Human review on every piece

AI Analytics

Ask questions of your sales, marketing and operational data in plain language and get an answer with the query and source rows attached.

  • Natural-language querying
  • Anomaly and trend detection
  • Scheduled narrative reporting

Custom AI Agent Development

Agents that use your real tools and APIs to complete multi-step work, with permissions, approvals and a full audit trail.

  • Scoped tool permissions
  • Human approval gates
  • Replayable execution logs

Have a use case in mind?

Bring us the process that eats the most founder and team hours. We will tell you whether AI is the right tool for it — and what the honest payback looks like.

Talk to an AI engineer
Our approach

Why our AI deployments survive contact with real users

Most AI pilots stall because nobody agreed what good looks like. We fix that first — the evaluation set exists before the feature does.

See AI projects

Grounded in your data

Retrieval pipelines index your documentation, tickets and records so answers cite something real and stay current as content changes.

Evaluated before launch

We build a scored evaluation set from your own historical cases, and no release ships if it regresses against the previous version.

Guardrails and approvals

Anything that writes, spends or contacts a customer runs behind explicit permissions and, where it matters, human approval.

Measured after launch

Deflection, accuracy, latency and cost per interaction are on a dashboard from day one, not reconstructed at the quarterly review.

Platform

Provider-agnostic by design

Models change every few months. Your product should not have to. We put a gateway between your application and whichever model serves it best today.

Model layer

  • Claude
  • GPT
  • Open-weight models
  • Fine-tuned in-house

Retrieval layer

  • pgvector
  • Pinecone
  • Hybrid search
  • Re-ranking

Orchestration

  • Tool calling
  • Approval gates
  • Queues & retries
  • Audit logging

Observability

  • Eval scoring
  • Cost per interaction
  • Latency tracing
  • Drift alerts
AI engagement

Start with one process, prove the number, then scale

Our first AI engagement is deliberately narrow: one workflow, one measurable baseline, eight to twelve weeks. If it does not pay back, you have spent very little runway.

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