Multi-Branch Retail POS, Inventory & Growth
Unified point of sale and stock control across eleven outlets, followed by a managed website, Google Business Profiles and Meta campaigns per branch.
Stock reconciliation cut from 4 days to 1 hourSoftware, automation, search, content and marketing work — each with the business result it produced. Client names are withheld where agreements require it. Filter by the kind of work you are considering.
Unified point of sale and stock control across eleven outlets, followed by a managed website, Google Business Profiles and Meta campaigns per branch.
Stock reconciliation cut from 4 days to 1 hourTechnical SEO, location pages, FAQ schema and monthly medical content reviewed by clinicians — now cited by ChatGPT and Google AI Overviews for local test queries.
Organic enquiries up 2.3× in six monthsMonthly product shoots, Reels and a seasonal launch video, with boosted posts and retargeting managed against return on ad spend.
Return on ad spend from 1.8× to 4.1×Tiered pricing, credit limits and bulk ordering for 400+ trade buyers, integrated with the client ERP for live stock and invoicing.
Average order value up 23%Retrieval-grounded assistant over policy documents and account data, with confidence-based escalation into the existing helpdesk.
52% of first-line contacts resolved without an agentSupplier invoices read, validated against purchase orders and posted automatically, with an exception queue for anything ambiguous.
8× faster processing, 3 FTE redeployedProject landing pages, Google and Meta lead campaigns, and an AI assistant that qualifies buyers on WhatsApp before handing them to sales.
Cost per qualified lead down 46%Offline-first job management for engineers in low-connectivity areas, syncing photos, parts usage and signatures when coverage returns.
31% more jobs completed per engineer per dayCapacity-aware booking across clinics and specialists, with reminder automation and rules that cut unattended appointments.
No-show rate down from 18% to 7%Direct-ordering website, food photography, weekly Reels and boosted offers across four outlets, with WhatsApp re-order campaigns.
Direct online orders up 58%Biometric attendance feeding shift, overtime and statutory deduction rules for a 2,000-person workforce across three plants.
Payroll run reduced from 5 days to 6 hoursHeadless storefront and companion app sharing one commerce API, with a checkout rebuilt around abandoned-cart recovery.
Checkout completion up 19%Hosting, continuous configuration monitoring and prioritised alerting across three cloud accounts, with mapped response runbooks.
Mean time to remediate down 64%Quarterly authorised testing across web, API and mobile surfaces, with retest verification and audit-ready evidence packs.
17 critical findings closed pre-launchLive shipment visibility with predicted delay scoring across carriers, surfacing at-risk consignments before the customer calls.
Late-delivery escalations down 41%No projects in this category yet — but we would be glad to discuss what you have in mind.
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